1. Refund Eligibility

• Full refunds will be issued for cancellations made at least 15 days prior to the event date.
• Partial refunds (e.g., 50%) may be issued for cancellations made between 20–25 days before the event.
• No refunds will be given for cancellations made less than 7 days before the event or for no-shows.

2. How to Request a Refund

• All refund requests must be submitted in writing to finance@transformediaglobal.com.
• Please include your full name, order number, and reason for cancellation.
• Refunds will be processed within 7 business days of approval.

3. Non-Refundable Fees

• Processing fees, third-party ticketing platform charges, or any additional administrative fees are non-refundable.

4. Event Cancellation or Rescheduling

• If the event is cancelled by the organizer, a full refund will be issued to all registered attendees.
• If the event is rescheduled, tickets will be valid for the new date. If attendees are unable to attend, a full refund will be provided upon request.